State Rep. Allen Buansi has introduced a bill designed to enhance consumer protections and oversight of cable service complaints in North Carolina, the North Carolina State House reports.
Introduced as HB 1085 on April 28 during the 2025 regular session, the bill carries the short title: ‘Improve Cable Service Complaint Resolutions.’
Here is our summary, reflecting the bill text and including explanations for greater clarity.
In summary, this legislative proposal aims to enhance how North Carolina addresses cable service complaints by expanding the Consumer Protection Division’s authority to receive, investigate and address customer grievances. Persistent or repeated breaches of federal customer service regulations or agreements will be categorized as unfair or deceptive practices. The measure authorizes the division to take civil legal action requiring cable providers to forfeit revenue generated from directly affected customers within the violation’s location and time frame. These forfeited amounts would be directed to the Civil Penalty and Forfeiture Fund. The bill specifically excludes video streaming services, requires the continuation of annual complaint reporting, and allocates $133,000 in recurring funds and $500,000 in one-time funds for staffing and implementation. Funding would begin July 1, 2026, and the new enforcement provisions would take effect June 1, 2027.
Buansi is among three sponsors of the bill and introduced 29 bills during the 2025 regular session, the highest among the sponsors.
Legislation in North Carolina proceeds through a multi-step process to become law. It starts when a legislator files a bill, which is then assigned for committee review. Each chamber must read the bill three times. If either chamber amends a bill after passage, both must reach agreement on the final language. Once both approve the same version, the governor has 10 days (or 30 if the legislature is adjourned) to sign, veto or allow the bill to become law without signing.
Additional details about current bills and legislation are available here.
Buansi earned a BA from Dartmouth College in 2009 and a JD from University of North Carolina at Chapel Hill in 2015.
A Democrat, Buansi was elected to represent the 56th House district in 2022, succeeding Verla Insko.
| Authors | Bill Number | Date Filed | Title |
|---|---|---|---|
| Allen Buansi, Bill Ward, and Tim Longest | HB 1085 | 04/28/2026 | Improve Cable Service Complaint Resolutions. |
| Allen Buansi, Brian Turner, Charles Smith, and Monika Johnson-Hostler | HB 1070 | 04/28/2026 | Domestic Violence Divorce Reform Act. |
| Allen Buansi, Amber M. Baker, Lindsey Prather, and Rodney D. Pierce | HB 1073 | 04/28/2026 | Fair Share for Public Schools Act. |
| Allen Buansi, Dante Pittman, Lindsey Prather, and Tim Longest | HB 1082 | 04/28/2026 | Tax Relief for Working Families Act. |
| Allen Buansi, Kanika Brown, Lindsey Prather, and Tim Longest | HB 1059 | 04/27/2026 | Fair Minimum Wage Act. |
| Allen Buansi, Amos L. Quick, III, James Roberson, and Monika Johnson-Hostler | HB 1031 | 04/21/2026 | Universal Free Breakfast and Lunch. |
| Allen Buansi, Harry Warren, Tim Longest, and Zack Hawkins | HB 931 | 04/10/2025 | End Predatory Towing Fees and Practices. |
| Allen Buansi and Brian Turner | HB 942 | 04/10/2025 | Funds to Support Survivors. |
| Allen Buansi, Carla D. Cunningham, Ray Pickett, and Timothy Reeder, MD | HB 796 | 04/07/2025 | The Student Mental Health Line Awareness Act. |
| Allen Buansi, Bryan Cohn, Phil Rubin, and Shelly Willingham | HB 788 | 04/03/2025 | Fix Our Democracy. |
| Allen Buansi, Carla D. Cunningham, Donnie Loftis, and Grant L. Campbell, MD | HB 790 | 04/03/2025 | Prohibit Vape/Tobacco Shops Near Schools. |
| Allen Buansi, Amos L. Quick, III, Cecil Brockman, and Ya Liu | HB 713 | 04/02/2025 | Universal Free Breakfast and Lunch. |
| Allen Buansi, Cecil Brockman, Charles Smith, and Vernetta Alston | HB 722 | 04/02/2025 | Enact Criminal Justice Debt Reform. |
| Allen Buansi, Donna McDowell White, Renée A. Price, and Sarah Crawford | HB 743 | 04/02/2025 | Allow Live-In DSPs in Group Homes. |
| Allen Buansi, Gloristine Brown, Terry M. Brown Jr., and Tracy Clark | HB 641 | 04/01/2025 | Transportation for the Future Act. |
| Allen Buansi, Abe Jones, Charles Smith, and Terry M. Brown Jr. | HB 646 | 04/01/2025 | Const. Amend.: Remove Slavery as Punishment. |
| Allen Buansi, Lindsey Prather, and Maria Cervania | HB 667 | 04/01/2025 | Reduce Barriers to College Completion. |
| Allen Buansi, Allison A. Dahle, Amber M. Baker, and Phil Rubin | HB 580 | 03/31/2025 | SBOE Legislative Changes.-AB |
| Allen Buansi, Frank Iler, Renée A. Price, and Tricia Ann Cotham | HB 513 | 03/25/2025 | Strengthen Long-Term Care Ombudsman Program. |
| Allen Buansi, Julia Greenfield, Julie von Haefen, and Mike Colvin | HB 456 | 03/19/2025 | No Surprises for Ambulance Services Act. |
| Allen Buansi, Becky Carney, Carla D. Cunningham, and Mary Belk | HB 460 | 03/19/2025 | Medical Equipment Right to Repair Act. |
| Allen Buansi, B. Ray Jeffers, Renée A. Price, and Zack Hawkins | HB 416 | 03/17/2025 | Funds for Boys & Girls Clubs. |
| Allen Buansi, Eric Ager, Gloristine Brown, and Jordan Lopez | HB 404 | 03/13/2025 | Fair & Affordable Housing Act. |
| Allen Buansi and Renée A. Price | HB 391 | 03/12/2025 | More APS Staff to Address Elder Abuse. |
| Allen Buansi, Gloristine Brown, Lindsey Prather, and Tim Longest | HB 181 | 02/24/2025 | Tax Relief for Working Families Act. |
| Allen Buansi, Grant L. Campbell, MD, Heather H. Rhyne, and Jarrod Lowery | HB 145 | 02/17/2025 | Funds for Diabetes Research Institute/UNC-CH. |
| Allen Buansi, Pricey Harrison, Renée A. Price, and Tim Longest | HB 131 | 02/13/2025 | Reenact Solar Energy Tax Credit. |
| Allen Buansi, Allen Chesser, Jarrod Lowery, and Terry M. Brown Jr. | HB 93 | 02/10/2025 | Constitutional Amendment/Repeal Literacy Test. |
| Allen Buansi and Renée A. Price | HB 51 | 02/04/2025 | SchCalFlex/Orange,CH-Car,Caswell/CC & Assmnts. |
